Welcome to Chapman Marketing Solutions! To help us better understand your business needs and provide customized solutions, please complete this comprehensive questionnaire. It takes approximately 15–20 minutes to complete, and you can save your progress to return later. Required fields are labeled as "Required." If you need assistance, contact us at [email protected].Company InformationLet's start with your basic company details!Company Name(Required)Website Business Address(Required) Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code When was your company founded? MM slash DD slash YYYY What social media platforms are you active on? Facebook Instagram LinkedIn Twitter/X YouTube Tiktok Other: Other:Contact InformationTell us who we'll be working with!Main Contact(Required) First Last Contact Position(Required)Contact Email(Required) Phone Number(Required)Alternate Contact (Optional) First Last Contact PositionContact Email Phone NumberPreferred Contact Time Early Morning (6am-9am) Morning (9am-12pm) Afternoon (12pm-4pm) Late Afternoon (4pm-6pm) Evening (6pm-9pm) Preferred Contact Method Email Phone Business DetailsHelp us understand your business better!What products or services does your company offer?(Required)Industry(Required)Accounting/FinanceAdvertising/Public RelationsAerospace/AviationArts/Entertainment/PublishingAutomotiveBanking/MortgageBusiness DevelopmentBusiness OpportunityClerical/AdministrativeConstruction/FacilitiesConsumer GoodsCustomer ServiceEducation/TrainingEnergy/UtilitiesEngineeringGovernment/MilitaryGreenHealthcareHospitality/TravelHuman ResourcesInstallation/MaintenanceInsuranceInternetJob Search AidsLaw Enforcement/SecurityLegalManagement/ExecutiveManufacturing/OperationsMarketingNon-Profit/VolunteerPharmaceutical/BiotechProfessional ServicesQA/Quality ControlReal EstateRestaurant/Food ServiceRetailSalesScience/ResearchSkilled LaborTechnologyTelecommunicationsTransportation/LogisticsOtherGeographic Service Areas(Required)Business Type B2B (Business-to-business) B2C (Business-to-consumer) Both Number of Employees1-56-2021-5051-100101-500500+Annual Revenue RangeUnder $100K$100K - $500K$500K - $1M$1M - $5M$5M+Prefer not to sayAverage Sale Value Under $100 $100-$500 $500-$1,000 $1,000-$5,000 $5,000-$10,000 Services and GoalsLet us know what you're looking for!Which services are you looking for?(Required) Web Design and Development Web Maintenance and Support Search Engine Optimization (SEO) Social Media Management and Marketing Logo Design Photography Video Production Other: Select AllOther:Project Timeline(Required) Urgent (within 2 weeks) Short-term (2-8 weeks) Mid-term (2-6 months) Long-term (6+ months) Preferred Report Frequency Weekly Bi-weekly Monthly Quarterly Report Format PDF Reports Dashboard Access Email Summaries Video Reviews Budget Range for ServicesUnder $1,000$1,000 - $2,500$2,500 - $5,000$5,000 - $10,000$10,000 - $25,000$25,000+To be discussedTarget MarketTell us about your ideal customers!Who is your ideal customer? Be as specific as possible(Required)Describe your perfect customer in detail. Include demographics (age, income, location), behaviors, interests, and characteristics. For B2B, include industry, company size, and decision-maker roles.What solutions does your business provide for your customers?(Required)List the specific pain points, challenges, or needs that your products/services address. What issues do you help your customers overcome? How do you make their life/business better?How do customers typically find you? Search Engines (Google, Bing, etc.) Social Media (Facebook, Instagram, LinkedIn, etc.) Word of Mouth Online Advertising (Google Ads, Facebook Ads, etc.) Referrals Website Other (Please Specify): Other:Goals & ChallengesLet's understand your objectives and obstacles!What is your primary goal of marketing?(Required)Choose up to three priorities to help us craft the best strategy for your business. Increase brand awareness Generate more leads and inquiries Drive website traffic Boost sales and revenue Improve customer engagement and retention Establish industry authority Promote a new product or service Other (Please Specify): Select AllOther (Please Specify):What are your biggest current challenges?(Required)Select up to three key challenges so we can address them effectively. Low brand awareness Generating leads and conversions Poor social media engagement Low website traffic High customer acquisition costs Other (Please Specify): Select AllOther (please specify)Areas Needing Improvement Marketing Sales Operations Technology Customer Service Product Development Team/Staffing Other (Please Specify): Select AllOther (Please Specify):Marketing & SalesTell us about your current marketing efforts!Current Marketing Strategies Digital Marketing (SEO, Email, Content) Traditional Marketing (Print, Events) Social Media (All platforms) Paid Advertising (Google, Social, Display) Other (Please Specify): Select AllOther:Monthly Marketing BudgetUnder $500$500-$1,000$1,000-$2,500$2,500-$5,000$5,000-$10,000$10,000+Which one is your top marketing strategy?(Required)Select the strategy that has been most effective for your business. Social Media Marketing (Facebook, Instagram, LinkedIn, etc.) Email Marketing (newsletter, promotions) Paid Advertising (Google Ads, Social Ads) Content Marketing (blogs, articles, videos) Seach Engine Optimization (SEO) Influencer or Affiliate Marketing Referral Programs Events & Webinars Other (Please Specify): Other (Please Specify):Technology & SystemsTell us about your current technology setup!Current Software/Tools CRM System (Salesforce, HubSpot, etc.) Email Marketing Platform (Mailchimp, Constant Contact, etc.) Social Media Management Tools (Hootsuite, Buffer, etc.) Project Management Software (Asana, Monday.com, etc.) Analytics Tools (Google Analytics, Mixpanel, etc.) Accounting Software (QuickBooks, Xero, etc.) E-commerce Platform (Shopify, WooCommerce, etc.) Content Management System (CMS) (WordPress, Drupal, etc.) Other (Please Specify): Select AllOther:CRM System UsedIf applicableWebsite PlatformWordPressShopifyWixSquarespaceCustom BuiltOtherNonePayment Processing Methods Credit Cards PayPal Stripe Square Bank Transfer Cash Other (Please Specify): Other (Please Specify):Previous ExperienceTell us about your experience with similar services!Have you used similar services before? Yes No What worked well with previous providers? What didn't work well?Why are you looking for services now?How did you hear about us?Google SearchSocial MediaReferralAdvertisementEmailOtherBrand & Visual IdentityTell us about your brand!Do you have brand guidelines? Yes No In Development Brand ColorsList your primary brand colors.Logo Files Drop files here or Select files Accepted file types: jpg, png, pdf, Max. file size: 10 MB, Max. files: 10. Brand Personality Professional Friendly Luxury Casual Innovative Traditional Other (Please Specify): Other:Additional InformationAnything else we should know?Additional InformationWhat haven't we asked that you think we should know?Concerns or QuestionsDo you have any concerns about working with us?
